Q1.DO YOU ALREADY HAVE YOUR FLOWER WALLS IN STOCK?
A:Hi dear, we are glad you are interested in our products. Not all the products advertised are readily available for shipping. If the wall you are interested in buying is not in stock, it takes about 2 weeks to complete production after you have placed the order.
Q2.WHAT MATERIALS DO YOU USE IN MAKING YOUR FLOWER WALLS?
A:Hi dear, thanks for contacting LilyPeong. We are glad you’re interested in our products. Our flower walls are made from the highest quality silk flowers that ensure you get the best quality product you can find on the market.
Q3.HOW DIFFICULT IS IT TO MAINTAIN YOUR FLOWER WALL?
A:Hello dear, the walls do not need constant care. After each use, simply ensure the walls are neatly folded in put back in the box. Ensure it is stored in a cool dry place. Avoid humid conditions and your walls will last really long.
Q4.HOW LONG DOES YOUR PRODUCT LAST?
A:Our product has a very long lifespan. Once you ensure they’re handled well and stored properly, you can use it for years without needing any constant maintenance.
Q5.WHERE ARE YOUR WALLS MADE?
A:We have several factories in China where production is done and shipped to our warehouses in the USA and UK for final delivery.
Q6.DO YOU CUSTOM MAKE FLOWER WALLS?
A:Hello dear, we offer custom services. Please provide us with more details on how you would like your product to look like for further assistance. If possible, please provide us with sample pictures.
Q7.CAN IT BE CUSTOMIZED ACCORDING TO THE SIZE I PROVIDE?
A: We accept customization of sizes larger than our standard 8ft X 8ft. We do not accept sizes smaller than 8ft X 8ft Confirm from the production team if the size the customer requires can be done or not.
Q8.WHICH AREAS CAN YOU SHIP TO?
A:We provide shipping to most countries except remote areas and War-torn country. Ask for customer’s delivery address to confirm if it is possible to deliver or not.